November 2019 – Mastering requirements, ideation and design for Microsoft Business Applications

Elicit Dynamics 365 Requirements using Observation (Job Shadowing)

by dani.kahilMastering requirements 09/11/201904/03/2021Comments are Disabled

Introduction The Observation technique is one of the many techniques to elicit requirements. Also called “Shadowing User” it’s an interesting technique that will let you feel and experience how users work and interact with the various applications they use to perform their tasks. Below a snapshot of the key aspects covered in this article What …

Model your Dynamics 365 Solution (Part 3) – Conceptual Diagram

by dani.kahilDiagrams, Solution Envisioning 09/11/201904/03/2021Comments are Disabled

Introduction One of the diagrams that I use the most is the “Conceptual Diagram”. Which is a graphical representation of the building blocks or features that we are implementing using Dynamics 365. As consultants, one of the challenges we face is trying to understand the client requirements as quickly as possible. Reading requirement specification documents …